Mike I ‐ Executive Vice President and Chief Operating Officer

Mike, Chief Operating Officer

My name is Mike, and I am the executive vice president and chief operating officer.

I started my career with Crystal D as a printer before moving over to the warehouse. Later, I became the Supply Chain Manager, then I was the Vice President of Operations, and now I serve as the EVP and COO.

Today I am responsible for overseeing the entire company — from HR and finance, to marketing and sales, to operations … and everything in between. I’ve been told that my attention to detail, analytical nature, and results-oriented demeanor make me a cornerstone at Crystal D.

In my spare time, I enjoy camping with my wife, and I also enjoy building with Star Wars Legos!

From the time our customers first hear about our brand to the moment a recipient opens their award, my fellow Memory Makers and I are dedicated to delivering the “The WOW Effect” ™ — every single time. Hearing from customers is a privilege, and I welcome anyone to reach out to me to share their experiences. If something ever misses the mark in meeting our high standards, we promise to work with you to make it right. You can contact me at 1-800-544-1131.

Something Surprising: I am a fan of Tony Robbins. I have attended his seminars “Unleash the Power Within,” “Date with Destiny,” and “Business Mastery”.

Recognition Stats:

  • Passion Value Champion: 2005
  • Leadership Award: 2013
  • President's Award: 2016–2022