On Friday, March 7, Crystal D experienced a cyber incident. We took immediate action to shut down our systems and minimize the impact. As such, our phone, email, other internal systems, and website went offline while we assessed them for security.

We are pleased to share that we are partially back up and running and are actively communicating with our customers again.

Yes, we are still accepting new orders! Please send your purchase order (PO) and artwork to sales@crystal-d.com, and we will enter your order and respond within 48 hours.

Our website is back up. However, product inventory is not currently available on the website.

For quotes or inquiries, feel free to contact your Solutions Specialist or reach us at sales@crystal-d.com.

At this time, we have no evidence suggesting that any customer information has been compromised. We are continuing our investigation to ensure the security of our network and will provide further updates if necessary.

For the quickest response, we encourage you to contact us via email, as our phone systems are still partially down.

We sincerely apologize for the inconvenience this situation has caused and appreciate your continued patience and support during this time.

Thank you for your understanding.

You can still browse our products or view our product flyers, lookbooks, and catalogs on PromoCorner and Zoom Catalog.