What does The Home of “The WOW Effect” ® mean? We asked over 200 of our customers to weigh in through our Voice of the Customer survey.
For Crystal D, it means the recipients of our awards and gifts are so blown away by the quality and meaning behind them that they can’t help but say, “Wow.”
For our customers, it means they are continually WOW’d by our attention to detail and the ease of doing business with us. It’s something we appreciate hearing, as we always strive for their interactions with us to be simple, easy and fast.
Here’s a sampling of what customers told us.
- “I love Crystal D and I am sure they mean ‘The WOW Effect’ is because of the impression the awards make. Which they do. But the ‘WOW’ to me is the quality of the item and the impeccable customer service.”
- “You look at the finished product and can’t help but say ‘Wow!’ when you see it! Crystal D has unusual pieces that are beautifully crafted.”
- “When my customers open that box when they are picking up their award, the first response is usually, ‘WOW, that’s amazing.’”
- “Our customers are always blown away by how beautiful the awards are when they receive them.”
- “Every piece that I receive from Crystal D ‘wows’ me with the quality.”
- “Extraordinary awards that are truly WOW worthy.”
- “The ‘WOW Effect’ for me equates to a spirit of excellence which entails excellent customer service, attention to detail and always going above and beyond to make sure their customer and their customer’s customer is satisfied!!”
We invite you to learn more about the survey! For assistance with product selection, customization ideas, questions and quotes, contact us at (800) 544-1131 or email sales@crystal-d.com.
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