- We Turn Emotions Into Memories!

We’re the Distributor’s Choice Supplier of the Year for the Awards and Recognition Category!

At the end of 2018, ASI made a call for nominations for Supplier of the Year in 50 different categories. We asked you to nominate us in the Awards and Recognition category, and you delivered! Because of the nominations you made and the searches you performed for our awards in ESP, we were named the Counselor Distributor’s Choice Supplier of the Year in the Awards and Recognition category!

Your continued support pushed us to the head of the pack, and we’re so grateful! We always say how much we love our dealers. Because it’s true! Without you, we wouldn’t be the supplier you trust with your awards and gifts. We’ve heard from many of you about your experiences with Crystal D. Your kind words about our customer service team, our solutions specialists, and our business development team warm our hearts. Your gratitude towards our production team and warehouse team for getting your awards out the door and in your customers’ hands safely make us proud to be your partner. Continue reading…

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Brenda, SGR Customer Service Rep of the Year

Meet Brenda, the SGR Customer Service Rep of the Year

We’re starting 2019 with a bang! Each year, Supplier Global Resource, an ASI magazine, names one Customer Service Rep of the Year and one Supplier Sales Rep of the Year. They chose our Customer Service Specialist, Brenda, as their Customer Service Rep of the Year based on nominations from her customers!

I had the chance to sit down with Brenda to talk about her big win and get to know a little more about her. I’m sure Brenda’s customers in the South would love to know a little more about the person they nominated for this award! Continue reading…

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How to Beat Discouragement at Work

I’m sure you’ve seen it. Your typical happy employee comes into work with slumped shoulders and a forced smile on her face. You know instantly that something is wrong. The reasons why your typically stellar employee is feeling down today could be endless. Is it something from home or work? You may wonder, “How I can help this person?”

Discouragement hits everyone from time to time. Although you can’t do much about what happens at home, you can take proactive steps to prevent discouragement at work.

Today I will share the four ways we head off discouragement at Crystal D. First, we know our “why.” Second, we automate as many processes as possible. Third, we keep learning, and last we celebrate – big time.

We have used each of these strategies to propel us forward with positivity and make it harder for discouragement to set in at work. Continue reading…

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Crystal D from A to Z!

It’s back to school time, and like any good teacher, I’m here to help you with your ABCs.

I know what you’re thinking: “My ABCs? What does the alphabet have to do with awards and recognition?”

I’m glad you asked! Technically, nothing. But I’m here, making it easy for you to remember some of our awards, gifts, and occasions where you can use them. If you like any of these ideas, contact our solutions specialists! They’re ready to help create the perfect award.

Now get out your pencils and take some notes – here’s Crystal D from A to Z! Continue reading…

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#ChuckSaid – Purpose First, Profits Later

Today’s message is for small business owners. I have been in business for myself for over 25 years. I innately understand, empathize, and connect with you more than you could ever know.

I’ve enjoyed many successes as a business owner, and I have faced just about every type of business problem that exists.

I know what it takes to make it in a down economy.
I know what it takes to grow in a shrinking product category.
I know what it takes to scale a business without overdoing it.
I know what it feels like to earn industry-wide recognition.
I know what it is to meet and exceed sales goals month over month.
I know what it is to grow bigger and stronger in unimaginable ways.

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Teamwork Makes the Dream Work!

Whether it was a class project or sports, from the moment you started school, you’ve likely been on some type of team. If you were anything like me, you remember all the feelings you had when your team won or when your project was a success. You and your team work hard, you make sure everything is perfect. You perform for judges or make your presentation to your class, and then you wait. And when your team’s name is called, you are ecstatic. The amount of energy and excitement gets pretty intense.

That feeling is something everyone wants to feel. That excitement and gratitude fills every part of you. Because teamwork makes the dream work, right? Continue reading…

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#ChuckSaid – No Recognition Is Better Than Bad Recognition

My son-in-law is a physician. He works in a hospital taking care of patients after the emergency department admits them. He works shifts, carries a pager, and hardly has time to eat lunch.

His first job was at a regional medical center in the city where he lives. My son-in-law joined this particular hospital because it seemed to have a great company culture. He agreed with their core values and planned to improve his professional skills as a hospitalist. It appeared to be a great fit both professionally and personally.

And it was a great fit in many ways. He learned a ton about his role in the physician “food chain.” He met some amazing nurses and doctors with exceptional character and was able to strike a balance between work and life for the first time in a decade.

Sadly, though it took only a short time for my son-in-law to conclude that the corporate values and purpose touted during the interview were nothing more than lip service. The core values were hit or miss, depending on the situation at hand. Nobody really believed in them.

All that talk about purpose and values during the interview process was just a marketing ploy to attract new doctors. Continue reading…

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Crystal: the Perfect Product for Any Occasion

Scenario One: you’re a rock star executive assistant, working for a major company in your industry. Your company has ten people retiring this year, and they need something special to celebrate this milestone.

Scenario Two: you’re the CEO of a mid-sized company. You just bought another company and want to commemorate the merger with a keepsake of some sort.

Scenario Three: your sales team hit a significant milestone and you want to celebrate their accomplishment with a spectacular award.

Scenario Four: you’re the organizer of an annual golf tournament. You’re looking for a classy and affordable award for first, second, and third place.

What do these four scenarios have in common? They can use crystal to memorialize these very different occasions. Let’s dive into these ideas a little deeper. Continue reading…

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#ChuckSaid – Sell More by Thinking Differently

Selling is what we do each and every day. It pays the bills, keeps us moving, and gives us a sense of purpose. Make one more sale, place one more purchase order, make one more call – these tasks push us through each day.

This type of thinking is Task Thinking because one task PUSHES us to the next task, then on to another task, and so on. You continuously ask the question, “What is my next task?”

When you ask this question, how do you feel about your work?

Chances are, you feel more weighed down? More frantic? More fragmented? Continue reading…

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An Incredible Experience at the Lifeworks Annual Celebration

Hello, readers! Alexis here, and I have an incredible story to share with you. On April 26, five of our Memory Makers attended the Lifeworks Annual Celebration. Lifeworks is a nonprofit organization that serves people with disabilities. This gala event serves as a fundraiser for Lifeworks as well as a celebration for people with disabilities. And they really know how to make award winners feel special.

I wondered how Crystal D got involved with Lifeworks, so I asked Chuck to fill me in on the details. “Judy Lysne, the previous CEO of Lifeworks, is a friend of mine,” Chuck told me. “I went to one of the galas and saw how crappy the awards were. They didn’t represent the amazing people who won them. Then I found out that Lifeworks was paying for them! I volunteered to donate the awards, and we’ve been providing the awards since 2012. I’m very proud to see our awards associated with such a great organization.”

This year, Chuck sent five Memory Makers to the gala so they could experience the event. I got the chance to talk to them this week! They filled me in on how amazing the event was and all the emotions from the winners and attendees. The lucky five that attended were customer service and solutions manager Kari, HR manager Pam, solutions specialists Mike and Christian, and marketing coordinator Jen. Continue reading…

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