Oct. 7 to 11, 2024, is National Customer Service week, a perfect time to give a shout out to the best in the business! Our Memory Makers, the folks behind the orders for our crystal awards and gifts, support thousands of customers every year. We know that making memories starts with these individual interactions, and we want every experience with Crystal D to be a positive one!
In our last Voice of the Customer survey, the support provided by our customer service and sales teams stood out as a deciding factor when purchasing crystal awards and gifts. Many of the 200 respondents mentioned Crystal D employees by name and thanked them for providing smooth and timely service, partnering with them to make complicated orders easy, and being both proactive and responsive.
Thank you to our customers for taking the time to recognize our Memory Makers — and thank you to our Memory Makers for delivering on our promises of simple pricing, easy ordering and fast production. We are grateful for our team and for the dedication and heart they put into their work every day.
Here are some of the kudos they received. We loved hearing these and so many other wonderful comments!
- “In my experience, Crystal D’s customer service is ‘The WOW Effect.’ I’m consistently impressed with their speed, willingness to help, easy-to-navigate website, and easy-to- use automated ordering system. It’s always a seamless process when I place an order.”
- “Crystal D will guide you through every step of the sale and order. The proofs are great and accurate. They make complicated orders easy. They have a solution for every budget. They have good stock and are on time!”
- “Personally, I think Crystal D is a top-of-the line vendor! Brenda (who is wonderful!) and anyone else I’ve dealt with has been great! From our side as a distributor, we know everything is being handled and produced at the highest standards! Every time! Our customers for whom have ordered your products LOVE them!!! The WOW Effect is for real!!! The WOW Effect means repeat business!”
- “Great customer service from start to finish.”
- “I love how easy everyone at Crystal D is to work with and how invested in my projects and customers they are.”
- “I can call Tawauna and give her a very brief description of what my customer is looking for and she gets right back to me with options, details, pricing, etc. She’s quick, thorough and follows through.”
- “Your sales team is the very best to work with.”
- “I have had nothing but great service and dedication from the Crystal D team. I have been buying from you for over 10 years now … probably longer. The best ever!!”
Corporate awards season is here! Let us help you with product selection, customization ideas, questions and quotes. Contact us at (800) 544-1131 or email sales@crystal-d.com.
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